Existing providers

Local authority & commissioner disputes

Prepare a clear, evidence-based response to disagreements about fees, commissioned hours, placements or contract performance.

Understand what is being disputed before responding.

We help providers work through the commissioning terms, correspondence, care records and costs behind a dispute. The aim is to present the provider’s position accurately, identify what can be resolved and prepare for the next discussion.

The work we can take on

  • Review the relevant agreement, purchase orders and correspondence.
  • Reconcile commissioned hours, delivered support and disputed charges.
  • Prepare a chronology, supporting schedules and draft responses.
  • Help prepare for commissioner meetings and record the agreed next steps.

Important to know

We provide provider-side consultancy and preparation. Where formal legal advice, litigation or reserved legal work is needed, we identify that requirement and work alongside your appointed solicitor.

Talk us through the situation.

Discuss your plans